MARKETING SERVICE AGREEMENT
(APPOINTMENT SCHEDULING)
Please Read & Complete Agreement Below
STEP ONE AGREEMENT
STEP TWO EXPECTATIONS
STEP THREE CHECKOUT
STEP FOUR ONBOARDING
Local Client Hub
321-456-9550
LocalClientHub.com
Address
1155 Malabar Rd Ste 18-101292
Palm Bay FL 32907
Overview
Thank you for considering Local Client Hub for such an important part of your business.
Below you will find a brief overview of our Appointment/Customer Reactivation proposal and terms of service for your agreement and signature.
Thank You
Anton
Proposal
What's Included...
We will generate the minimum number of appointments as requested below within 7 business days of launching your done for you "INSTANT" appointment-getting campaign for your customers.
Your campaign will include a customized A.I. engine that "talks" to people over SMS and books appointments for your customers in REAL TIME.
You will receive a pre-built appointment reminder series to increase show up rates
This program also includes an Irresistible offer consultation to increase your ROI by ensuring the highest customer response.
You are covered by our iron clad, money back performance guarantee listed below.
What We Need From You...
A list of past customers and prospects with phone numbers.
Top performing product or service that your business sells.
Someone available to contact and fulfill requested services.
A Stripe account to process appointment deposits where necessary.
A calendar schedule showing work hours and availability
Contact phone number and email address to forward booked appointment info.
Terms Of Service
Services: The Client hereby agrees to engage the Advertising Partner to generate appointments for their local business (the “Services”) using the “Local Client Hub” advertising platform.
Performance Guarantee: The Advertiser guarantees to generate the agreed minimum number of targeted appointments (as entered in the form below) within 7 business days after launching the campaign for the Client. If the Advertiser fails to do so they will extend the billing period, and further billing will be paused until the appointment target has been met. If the Advertiser is still unable to meet the guarantee within 30 days, the Client will receive a full refund for program fees. In the event that the client is on a monthly retainer, then the client will receive a full refund for the month in which the appointment target was not met.
Delivery Of The Appointments: Each appointment is generated exclusively on behalf of the Client, with each lead proceeding through a proven appointment generation process. Each appointment is delivered in real time via (a) email notification, (b) optional text message notification, and (c) by having the lead information populated in the CRM account assigned to the client.
Data Exclusivity: Every appointment delivered by the Advertiser to the Client will belong exclusively to the Client. The lead will not be supplied, sold, or shared with any other business for any other reason. The lead shall remain the exclusive property of the Client at all times.
Compensation: The Client will pay the Advertising Partner the amount of $100 for each appointment generated by the Advertiser, payable within 72 hours of the scheduled appointment. In addition a deposit of $100 will be due immediately upon execution of this agreement.
Card Billing Authorization & Refunds: For the Client’s convenience, the advertising partner will need to maintain on file a valid and authorized credit/debit card. These payment details will be processed automatically for any fees or Monthly Retainer amounts on the scheduled date each month where applicable. Client will receive a refund for any cancelled appointments or no shows provided that
(i) The Client has not already collected a pre-payment or deposit from the customer AND
(ii) The Client notifies the Advertiser of said cancellation/no show within 72 hours.
Agreement Term & Billing: All services are provided on a month-to-month basis. If a Monthly Retainer is applicable, it will be collected in advance of services being provided. Monthly charges fall 24 hours before the Program Start date each month. This allows time for any payment issues to be resolved without disrupting service. This also allows the Advertiser to commit resources ahead of time for the next month of the Client’s program.
Late Payments: Billing or payment issues may cause delay, suspension or account closure. If the Client anticipates any billing issues, or needs to change cards or banking information on file, they will contact support@localclienthub.com with the updated information. If a payment is not processed by the Program Start Date, the Advertiser reserves the right to terminate the Client’s account with immediate effect.
Program Cancellation: Either party is free to cancel this program at any time with written notice to the other. There are no long-term contracts of any kind. If the Client wishes to cancel this program they must contact the Advertiser in writing no less than 7-days before any monthly retainer is processed for the following period. The Advertiser commits resources to the Client in order to keep the program running smoothly. Thus, the Advertiser cannot offer refunds once the Client’s payment has been processed.
In the event of the Client electing for program termination, if desired the Advertiser will turn off the campaign and the appointment inquiries will cease. Alternatively, for any remaining service time that is left in the Period, the Client may choose for the program to continue running as normal until the final day of the period.
Account Closure: The Client’s account will be closed after program cancellation. At this point the campaign will be permanently destroyed. No refunds will be offered for current periods and no further charges will be raised in the future.
Intellectual Property: Except as noted below. the web sites, domain names, advertising accounts, custom audiences, social media accounts, landing pages, images, copy, ads, information guides, phone numbers, newsletters, training documents, scripts, reports, etc. that are deployed, shared, created, or used in the course of this agreement shall remain owned and controlled exclusively by the Advertiser regardless of any of the Client’s input or contribution in their development. The inquiries generated as part of this program will be owned exclusively by the Client at all times.
Grant of License: The Client grants the Advertiser non-exclusive license to display their logo, name, images, written testimonials, video testimonials and any other intellectual property in promotional campaigns conducted under this agreement.
Call Recording: The Advertiser may record program generated calls for quality and statistical purposes. The Advertiser shall use an automatic notice to alert callers that calls may be recorded. The Client is obligated to notify any additional personnel who will be answering calls that these may be recorded.
Best Efforts and Transparency: In the interest of building long-term stable relationships with clients, it is the Advertiser's policy to be transparent and pragmatic as to expected results from the Client’s program. The Advertiser guarantees to deliver the minimum number of booked appointments but no guarantee is made as to the number of sales the Client can expect from these inquiries. The number of conversions will depend entirely on the quality and reliability of the Client’s sales process.
Warranties, Guarantees and Liability: The Client shall indemnify and hold Advertising Partner harmless from any and all liability resulting from Client’s use of the work produced by Advertiser Partner under this Agreement. The Advertising Partner does not warrant or guarantee any specific level of performance arising from the work performed in this agreement. Both parties agree that they are not entering into any kind of partnership with this agreement. Any attempt to assign, sublicense, or otherwise transfer this agreement by Client is a breach of this Agreement.
Miscellaneous: The parties will conduct themselves at all times hereunder in accordance with all applicable laws. The laws of the state of Florida will govern this Agreement. Both parties agree to use an arbitrator to settle disputes arising from interpretations of this agreement. All disputes will be submitted under the rules of the American Arbitration Association. The findings of the arbitrator will be binding on all parties. Arbitration and interpretation of this agreement is governed by the laws of the state of Florida and will take place there also.
Credit Card Authorization: By signing below, signatory hereby attests they are authorized to bind the company to the terms herein and hereby acknowledges receipt and agreement with the terms of this document. Signatory also authorizes the above named business to charge the credit or debit card indicated in the subsequent checkout form according to the terms of this agreement.
This payment authorization is for the goods/services described above. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company; so long as the transaction corresponds to the terms indicated in this form.
Your Agreement: The undersigned, a duly authorized representative of the company, has the authority to enter in this agreement with LocalClientHub/FIR Group LLC and certifies that all information provided herein is true and correct. By their signatures below, the parties hereby understand and agree to all terms and conditions of this Agreement.